A picture can be worth a thousand words. But a URL can be worth half a dozen pictures. When application behavior is expressed that way, you empower your community of users to share it directly. And Google, which can zero in on URLs and URL fragments in Web pages posted by those users, becomes your tireless and efficient helpdesk assistant. Software as a service? A powerful idea, I'm all for it. The service doesn't always have to live in the cloud, though. When it's local you get different, and also powerful, effects. [Full story at InfoWorld.com]
Former URL: http://weblog.infoworld.com/udell/2003/01/25.html#a581